We had some thermostat issues with our unit, the office administrator Fin realized how desperate we were, she immediately took... read moreWe had some thermostat issues with our unit, the office administrator Fin realized how desperate we were, she immediately took action and set us up with a technician. Jonathan arrived in less than an hour, after diagnosing the problem he fixed it much to our relief.They are all very nice, understanding, and helpful professionals. I was so happy with their service that I signed up for a semi annual maintenance. Thank you! read less

Outstanding professional very Nice guy I recommend him to everyone of my family and friends.Jimmy- Woodson. 100 satisfied

Polite well spoken tech on time with a smile. Impressive.

So grateful! Jonathan got here fast, found the issue quickly and repaired it with no issues. Thank you!!

Our technician was really great and efficient.

AC System was not cooling.... Chris - in the office - was friendly, understanding and provided a plan and... read moreAC System was not cooling.... Chris - in the office - was friendly, understanding and provided a plan and solution Roberto - in the field - was extremely professional and clearly communicated the condition and options read less

System was clogged and water was leaking everywhereService: A/C system vent cleaning

AC System was not cooling....Chris - in the office - was friendly, understanding and provided a plan and solutionRoberto... read moreAC System was not cooling....Chris - in the office - was friendly, understanding and provided a plan and solutionRoberto - in the field - was extremely professional and clearly communicated the condition and optionsServices: A/C system repair, Cleaning, A/C system maintenance read less

Tyree was very professional and respectful, they have a good knowledgeable employee. He save me money by offering the yearly... read moreTyree was very professional and respectful, they have a good knowledgeable employee. He save me money by offering the yearly maintenance, i appreciated him and the company.Services: HVAC system maintenance, HVAC duct & vent cleaning, Cleaning read less

I had my package unit replaced in April 2022. I live in a 2- story quad townhouse with a... read moreI had my package unit replaced in April 2022. I live in a 2- story quad townhouse with a flat roof and an association... All of that to say, it wasn't going to be an easy replacement. From the first person I spoke to on the phone to the repair guy who came out last night, everyone has been very professional. Now, the issue with the repair I had last night, was not due to the unit. The neighbors AC was replaced and they moved something on my AC. The issue was fixed and I was back in the COOL again. I would recommend East Coast Air to anyone looking for a new ac or just maintenance.Services: Install AC, Install thermostat read less

Prompt reliable response. Quick evaluation and repair for a very reasonable price.

Good company with quick response, professional service and affordable. I have been doing business with them since 2018

Very Nice people Very Fair Pricing....Services: Thermostat repair, A/C system repair

They have been maintaining and replacing the four units in my home for 15 years.

The customer service was great and they were right on time. My unit was repaired and the service man was... read moreThe customer service was great and they were right on time. My unit was repaired and the service man was friendly and efficient. I could not have gotten a better company or had a better experience. East Coast Air is a 5Star company and have 5 Star people working for them. read less

Good, professional service and nice people

Tirek was very professional and explained to me everything I need in the future and what really going on... read moreTirek was very professional and explained to me everything I need in the future and what really going on with the unit .I appreciate the quality of employees your company have thank you again read less

I just a got a quote for an AC unit replacement.Your sales representative was very professional, knowledgeable, respectful and to... read moreI just a got a quote for an AC unit replacement.Your sales representative was very professional, knowledgeable, respectful and to the point. He answered all of my questions clearly and honestly.Once I figured out my finances, loan options and other quotes, would not hesitate to sign a contract with this company. read less

He explained everything about the AC technology and answered every question o asked him

Even though they were about to close, they still sent a technician out. He arrived after hours & completed a... read moreEven though they were about to close, they still sent a technician out. He arrived after hours & completed a thorough review. Roberto was professional & kind even though he was working past "quitting time". Would highly recommend this company read less

They were very knowledgeable professional and did an excellent job Chris and JJ very excellent professionals and I... read moreThey were very knowledgeable professional and did an excellent job Chris and JJ very excellent professionals and I will hire the company again if needed in the future read less

Excellent customer service from repairman. Very Is courteous and polite.

Tech was knowledge and professional.Service: A/C system repair

Great prices, excellent service, knowledgeable staff.

The tech was honest and straight forward. He did not try and up sell me or pressure me to do... read moreThe tech was honest and straight forward. He did not try and up sell me or pressure me to do more than what was needed. He was knowledgeable and did a good job diagnosing the issue.Service: A/C system repair read less

Great company if you want quality work! Very professional, personable and efficient. Highly recommended!Services: Installation, Ductless heating & A/C services,... read moreGreat company if you want quality work! Very professional, personable and efficient. Highly recommended!Services: Installation, Ductless heating & A/C services, Repair HVAC, HVAC duct & vent cleaning, Cleaning read less

Called about my AC not working and they came by to fix it 30 minutes later. The price seemed reasonable... read moreCalled about my AC not working and they came by to fix it 30 minutes later. The price seemed reasonable for the fast and efficient service, however I don’t have any past service prices to compare it to. Both gentlemen were professional, knowledgeable and friendly. I will definitely use them for all my future HVAC needs.Services: Cleaning, HVAC system maintenance read less

Very responsive and on time the technician will come back to check the A/C unit y find the problem.

Prompt and friendly service; professional and excellent communication throughout the process!Service: A/C system repair

East Coast Air is professional, timely, and does a great job. They showed up the same day we called when... read moreEast Coast Air is professional, timely, and does a great job. They showed up the same day we called when our AC went out last July and supplied/installed a new unit the very next day (when units were largely out of stock) for a very fair price. Today when we discovered the heat wasn’t working they again sent out a tech same-day and it was fixed under warranty inside of a few minutes. Their employees are polite and knowledgeable. The work has been top notch. Would recommend to anyone. read less

I’ve had these guy taking care of my cooling system for around 15 years now I will never switch companies.... read moreI’ve had these guy taking care of my cooling system for around 15 years now I will never switch companies. On time good professional quality work always. 👍🏻Services: HVAC duct & vent repair, Cleaning read less

Roberto, the technician with East Coast Air was very good! He serviced my air condition units and took about... read moreRoberto, the technician with East Coast Air was very good! He serviced my air condition units and took about an hour on each unit, cleaning the interiors of air handlers inside my home, flushing the drain lines, cleaning the exterior compressors, checking the electrical, as well as the Freon levels. I was very satisfied with the service provided!Service: A/C system maintenance read less

Very happy with service time and technician. Technician was so friendly and thorough. Very happy with results...Service: Repair HVAC

This company is very good. They answered your emergency not matter it is a holiday day. We had a problem... read moreThis company is very good. They answered your emergency not matter it is a holiday day. We had a problem with our A/C on December 31st. They solved our problem right away. read less

They are reasonably priced, but more importantly they show up when they say they will. Courteous and very efficient

Quarterly service with maintenance agreementService: A/C system maintenance

I tried 2 other companies which provide a temporary fix until I found this outstanding company East Coast. The technician... read moreI tried 2 other companies which provide a temporary fix until I found this outstanding company East Coast. The technician was honest, replaced the correct part and tuned up my A/C. I haven't had any real problems in 2 years since I started using East Coast. Now I've signed up for their maintenance plan and I highly recommend this company. Also.....the owner I believe his name was Scott (sorry if I got the name wrong) came to my house personally to assess the situation.Services: A/C system repair, Cleaning, A/C system maintenance read less

Heard a popping noise each time unit turned on or off. Wasn’t anything serious and they showed earlier than promised.... read moreHeard a popping noise each time unit turned on or off. Wasn’t anything serious and they showed earlier than promised. Would highly recommend. read less

I called this morning and able to get a service tech 3 hours. Robert did a good job and up... read moreI called this morning and able to get a service tech 3 hours. Robert did a good job and up running unit with 2 hours. He got parts and fix it . It was hot outside. It’s my 2 Nd time got service. I recommended my friend and family. ThanksServices: Repair HVAC, A/C system maintenance read less

Very professional and well organized. Highly recommended.Service: Install AC

I knew exactly what I needed done and tried to get labor cost estimates from several companies. This is the... read moreI knew exactly what I needed done and tried to get labor cost estimates from several companies. This is the only company that would give me an estimate over the phone. Scott the owner texted me right after I put in a Home Advisor request and in no time he gave me an estimate for a fair price. We agreed on a date and the tech showed up on time and completed the repair in a couple hours. I will definitely use them again!Service: A/C system repair read less

Prompt and polite service

East Coast Air has been my go-to AC company for years for my primary residence and rental property. They... read moreEast Coast Air has been my go-to AC company for years for my primary residence and rental property. They have great service, knowledgeable staff, and always fix whatever problems I have.Services: Cleaning, A/C system repair, A/C system maintenance read less

The technician was knowledgeable and explained the issue in detail.Service: A/C system repair

The installation was very clean and professional and there was no damage or mess at the end.Service: Installation

Scott was very courteous and informative. I appreciate his experience. Thanks Scott for the recommendation on the a/c filters!!!!Service: A/C... read moreScott was very courteous and informative. I appreciate his experience. Thanks Scott for the recommendation on the a/c filters!!!!Service: A/C system maintenance read less

Great job and showed up fast!!Services: A/C system maintenance, A/C system repair

Scott personally contacted me on a Sunday night after being angry about the problem with my 2 year old AC... read moreScott personally contacted me on a Sunday night after being angry about the problem with my 2 year old AC and has offered to check/fix the major problem of not having a trap in the pipe.Services: Install AC, A/C system maintenance, A/C system repair read less

Installation by Matteo was great, clean and extremely thorough and knowledgeable. JJ and Chris were great to work withWould highly... read moreInstallation by Matteo was great, clean and extremely thorough and knowledgeable. JJ and Chris were great to work withWould highly recommend them!Service: Installation read less

Prompt and courteous

We purchased a new Lennox Air Conditioner last week from ECM. Inc.The price was the best we were offered for... read moreWe purchased a new Lennox Air Conditioner last week from ECM. Inc.The price was the best we were offered for the units and the installerswere professional, efficient and pleasant to work with. We highly recommend ECM, Inc.Services: Install AC, Installation, Cleaning, HVAC duct & vent installation, Heating system installation, Install thermostat read less

We have used ECM for over 10 years and are pleased with the services they offer. They replaced our 2nd... read moreWe have used ECM for over 10 years and are pleased with the services they offer. They replaced our 2nd floor A/C unit a few years ago and did a very clean job.Services: Install AC, Cleaning, A/C system repair read less

Richard & Gaston were the best!! They installed my new system quickly & efficiently!! They even solved my electrical dilemma!!... read moreRichard & Gaston were the best!! They installed my new system quickly & efficiently!! They even solved my electrical dilemma!! I would use them all the time!! Great company & thank you for all the hard work!! George SovakService: Install AC read less

Exceptional service. Richard and Guston did an excellent job installing my new a/c unit inside and outside. Highly recommendable!Service: Install AC

He was the best. Pleasant extremely nice. Had the job done

Great clean work

Just had my ac unit serviced by Venel. He did the most thorough job of anyone I've seen. He paid... read moreJust had my ac unit serviced by Venel. He did the most thorough job of anyone I've seen. He paid attention to every detail and even cleaned the panels of the air handler inside my house. Can't thank him enough. read less

Great service, installer Brenton and Greg were amazing. I highly recommend!!!

Reliable fast on time very good price.

East Coast Air is the BEST!

On 7/2/18 at 7:00 pm I noticed my A/C was not working properly. I called Scott who I had used... read moreOn 7/2/18 at 7:00 pm I noticed my A/C was not working properly. I called Scott who I had used for the 1st time 8 months prior. He answered the phone and said I will have a tech out in 2 hours. Chris ( his tech) arrived and went to work fixing the A/C. Very Impressed! Thank you!Oct 2017 - Great Experience! I called in the morning, and due to the fact that the technicians were busy, Scott the owner showed up at my home before noon and fixed my A/C. Very impressive! Thank you! read less

Scoit Smith and his staff is excellent. Although every year around this time since it was installed 3 years ago.... read moreScoit Smith and his staff is excellent. Although every year around this time since it was installed 3 years ago. It seems to go out having the same issue. Im not sure if the unut is a defaulted one or what. They are great read less

We contacted East Coast Air for an Emergency AC repair on a Saturday morning! Amazingly they where able to send... read moreWe contacted East Coast Air for an Emergency AC repair on a Saturday morning! Amazingly they where able to send a Technician the same day. They put so much effort on fixing my AC to avoid me on buying a new units. They fix my AC and work like new! Very polite and clean. I will be using East Coast Air for any AC need in the near future. read less

I want to thank East Coast air because we had an issue with one of the air conditioners that they... read moreI want to thank East Coast air because we had an issue with one of the air conditioners that they installed and we reached out to them. Even though the installation occurred 2 years ago, they promptly got in touch with us to take care of the problem. The owner was very helpful and was willing to do whatever it took to make the situation right. We appreciate their commitment and for resolving the issue we had in a timely and professional manner. Thank you East Coast Air for your service. read less

Scott and crew did a great job on my new Carrier A/C unit. I would recommend them to anyone in... read moreScott and crew did a great job on my new Carrier A/C unit. I would recommend them to anyone in need of any service or new installations. They were very professional and minimized my down time. read less

Hired East Coast to perform an annual maintenance and inspection on my one year old A/C that was installed by... read moreHired East Coast to perform an annual maintenance and inspection on my one year old A/C that was installed by another outfit because I felt their list of included services was more comprehensive and the price more reasonable than the company I used for the original installation. After their inspection we noticed a little water leak but the owner was incredibly responsive in sending a tech out to correct the problem and did so without charge even though it turned out that the problem may very well have been the result of methods used by the original installer rather than anything his own personnel did. That kind of service and professionalism is rare these days, so from now one these guys are my new A/C company. read less

I have a great expenice with Mr. Chris, and East Coast company, we had a small misunderstanding at beginning, but... read moreI have a great expenice with Mr. Chris, and East Coast company, we had a small misunderstanding at beginning, but they are very nice guy, really man company, they take care the customer like family, Chris told me he know the company owner for more than 15 year!~Highly recommand! try it first! read less

East Coast Air is a really good company. I highly recommend them due to there great customer service and very... read moreEast Coast Air is a really good company. I highly recommend them due to there great customer service and very fast response time. I needed a new unit and they were at my house the next day. Will definitely be a returning customer and will recommend them to my friends. read less

So I called Scott. He is the owner. Told him the problem and he said he could have a tech... read moreSo I called Scott. He is the owner. Told him the problem and he said he could have a tech out soon. Weather was getting bad and his techs were being held up. So he came by personally. He looked things over and did the work himself since it was getting later and he wanted to cover his techs. He fixed the issue and said he would come back the next day to ensure his fix was working. Remember, all this was last minute. His price was good too. You can tell when someone takes pride in his work and his company. read less

Long story short, I came home from out of town to find that my house was at 80 degrees and... read moreLong story short, I came home from out of town to find that my house was at 80 degrees and my AC wasn't working. I googled search AC repair companies and came across East Coast Air. I called them on Sunday afternoon, and to my surprise, I was speaking to the owner, Scott. We set up an appointment to have one of his technicians come to my residence. The day after the technician came by, my AC unit was acting up again. I called East Coast Air again at around 10 PM Tuesday and spoke to Scott again. He sent another technician the next day and took care of the AC unit. Both times, the technicians were very courteous and seemed very knowledgeable. Not having met him or know him personally, Scott appears to be an honest person and really cares about taking care of his customers. The cost of the first service call was very reasonable, and he didn't charge me for the second service call which I greatly appreciated. East Coast Air has been great and they have earned a customer for life. 5 stars all the way! read less

Just replaced 2 old AC with new 5 tons units at our home with East Coast Air Conditioning. From the... read moreJust replaced 2 old AC with new 5 tons units at our home with East Coast Air Conditioning. From the beginning, the owner, Scott, was very knowledgeable and made me feel very comfortable during the entire process. We negotiated prices, Scott made an effort to meet our needs and finish the job as scheduled. Their installation crew was simply amazing, clean, polite, quick to finish the job.We are completely satisfied and fully recommend this company. read less

I've worked for this company and let me tell you something, I have never worked with someone who cares so... read moreI've worked for this company and let me tell you something, I have never worked with someone who cares so much about his employees. Honestly, I think I've learned more from him than I did in school. read less

East Coast Air Conditioning members did a great job of replacing our entire air conditioning system during the last two... read moreEast Coast Air Conditioning members did a great job of replacing our entire air conditioning system during the last two weeks of December 2017. After the installation, we had a problem with the NEST thermostat and Scott Smith sent his team out immediately and replaced the defective thermostat with a new one. My husband and I have nothing but rave reviews for their efficient and competent work! read less

Hi , this is Cristina , I did write a review earlier for East Coast that was not good and... read moreHi , this is Cristina , I did write a review earlier for East Coast that was not good and I apologise , IT WAS NOT MEANT TO BE FOR EAST COAST AC company . Scott had my AC fixed in november and so far is running well ! No complains . I hope the repair to last for awhile because previously I had my AC fixed by another company for the same thing and it just lasted for a few months . Scott was polite and nice and had the job done .Thanks. read less

These guys were great! They put so much effort into their work and the results were perfection! ... read moreThese guys were great! They put so much effort into their work and the results were perfection! They were great to work with - knowledgeable, nice, honest and punctual! They went above and beyond, wanting to make certain that our air was running efficiently - spending time checking our unit inside and out. I can't wait to recommend East Coast Air to all our friends. They truly are a find. Don't waste time with other companies - East Coast will be your company for life! read less

Great guys, they were late for the appointment however showed true loyalty and commitment to there work and service.... read moreGreat guys, they were late for the appointment however showed true loyalty and commitment to there work and service. Highly recommended. read less

Top Shelf! I have used them before. Fair price, integrity, no slimy upsell for services not needed. ... read moreTop Shelf! I have used them before. Fair price, integrity, no slimy upsell for services not needed. Highly recommend East Coast Air! read less

I purchase a 5 ton variable Bryant 17 seer system from Scott about 3 years ago. I have to say... read moreI purchase a 5 ton variable Bryant 17 seer system from Scott about 3 years ago. I have to say Scott saved me alot of money educating me about the ducting I had and that it was better than the average installation. Other companies insisted it was no good and needed replacing to the cost of $8500. My system works extremely well with an average savings of $100/ month from the 3.5 ton system I had. Scott is honest and professional and did everything he said he would.I strongly recommend east coast air. read less

Scott was very nice, honest and professional,Got right to the root of the problem,fixed it all within half an hour.And... read moreScott was very nice, honest and professional,Got right to the root of the problem,fixed it all within half an hour.And arrived at my house earlier than the appointment time.Payment for his services wasNOT overcharged,It was fair.......Pay whats fair for a quality personlike Scott to fix the problem the first time.And get peace of mind, as i have now.Thank you Scott read less

The best air conditioning company ever...great service...great company...Scott and his employees are the best...

If you are looking for someone who is committed to quality.and integrity in his work product, then Scott is the... read moreIf you are looking for someone who is committed to quality.and integrity in his work product, then Scott is the person you want handling your problem. read less

Tech arrived within time window. He was respectful, courteous and knowledgeable. Performed repair. Offered advice. Appears to be functioning well... read moreTech arrived within time window. He was respectful, courteous and knowledgeable. Performed repair. Offered advice. Appears to be functioning well as I write this. Thought price was a tad steep. read less

Bi-annual A/C maintenance seemed very thorough

They did fix my unit, but accounting seems to have overlooked my payment and kept sending invoices, the mistake... read moreThey did fix my unit, but accounting seems to have overlooked my payment and kept sending invoices, the mistake was addressed and the owner apologized for the automatic emails requesting payment. Overall the AC has been repaired and still working after 6 monthsServices: Install thermostat, HVAC system maintenance, Thermostat repair read less

The company did everything as promised on time and fairly clean. Just two things that I lowered it to 4... read moreThe company did everything as promised on time and fairly clean. Just two things that I lowered it to 4 stars are that they did not put a new filter, that I had to go to Home depot to buy and they had to come back to reinstall the thermostat.Services: Install AC, Install thermostat read less

I have used this company for several years now. They installed the AC unit and have been doing the... read moreI have used this company for several years now. They installed the AC unit and have been doing the maintenance on it since the installation.Services: Install AC, HVAC system maintenance, A/C system maintenance read less

I received a quote for AC replacement. Scott Smith was professional and explained the service and equipment very nicely.

BALDOMERO WAS GREAT - COURTEOUS & WELL MANNERED - CAME BACK FOR A SMALL REPAIR AFTER & GOT IT DONE... read moreBALDOMERO WAS GREAT - COURTEOUS & WELL MANNERED - CAME BACK FOR A SMALL REPAIR AFTER & GOT IT DONE QUICKLY -Service: A/C system maintenance read less

update , 06-18-2020After my previous review, i ve been contacted by a manager who apologized to me. He asked... read moreupdate , 06-18-2020After my previous review, i ve been contacted by a manager who apologized to me. He asked me for a second chance at my conveniance. Gregory, a technician (another one) showed up on time , did a good job and was great. (end of the update)Technician calls because he is lost in the neighborhood. Then calls back to tell me he has an emergency and that he ll be back in 1 hour. Technician doesnt show up to the appointment 2hr later. When i called him he hanged up. I called the office, a woman tells me the technician said he saw me and gave an appointment tomorrow (I didnt see anybody). I took a day off for that... I m sure their time is valuable, so is mine . Wont do business with them. Not professional read less